With their own records on my side I apparently was able to do enough to get the site back online. That said, they now claim up to 24 hours for the domains to repropogate.
After the events of the past 12 hours Rachel has decided she can no longer trust our web host to conduct business fairly and honestly. This is likely to mean changes in the costs of keeping the Haven online as things change to a new host soon.
If you happen to have a web host you love, it wouldn't hurt to let Rachel know about them.
Emily